Terms and Conditions
Welcome to shop.ngaitahu.iwi.nz, the online site for purchasing Ngāi Tahu-branded clothing and other merchandise. Ngāi Tahu online shopping offers you convenient, quick, easy and secure shopping. These terms and conditions are the terms by which we offer you access to the Site and to the Products. By accessing and using the Site you are deemed to have accepted these terms and conditions. If you do not accept any of the terms and conditions, you must immediately cease using the Site.
These terms and conditions may be amended in whole or in part by Ngāi Tahu Shop from time to time. Amendments will be effective immediately upon posting of the amended terms and conditions on the Site.
The following terms govern the use of this website. Please read them carefully.
In these terms and conditions:
“We”, “”us” and “our” are a reference to Ngāi Tahu shop; “the Site” is a reference to this website, shop.ngaitahu.iwi.nz; “you” and “your” are a reference to you; “Products” is a reference to the products available for purchase on (and purchased from) the Site.
While we endeavour to supply accurate information on this site, errors and omissions may occur. Bright Sparks does not accept any liability, direct or indirect, for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this site. You are solely responsible for the actions you take in reliance on the content on, or accessed, through this site.
Bright Sparks reserves the right to make changes to the content on this site at any time and without notice. To the extent permitted by New Zealand law, Bright Sparks makes no warranties in relation to the merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this web site or any other web site. Although this website may provide product information, the site does not offer any online shopping facilities.
Bright Sparks owns all copyright and other intellectual property in this site. Everything on this site, unless otherwise stated, is copyright. Bright Sparks welcomes the use of this site for personal use, non-commercial use, research or study - provided that the user acknowledges all copyright and other notices contained in the content. We advise that you may not copy or display for redistribution to third parties, or for commercial purposes, any portion of this site without the express permission of Bright Sparks.
Please note that although this site has some hyperlinks to other third party websites, these sites have not been prepared by Bright Sparks and are not under the control of Bright Sparks. The links are only provided as a convenience, and do not imply that Bright Sparks endorses, checks, or approves of the third party site. Bright Sparks is not responsible for the privacy principles or content of these third party sites. Bright Sparks is not responsible for the availability of any of these links. Bright Sparks requires that you request our permission to include a link from another site to this site. If you would like to request permission, please email us at firstname.lastname@example.org
This website is governed by, and is to be interpreted in accordance with, the laws of New Zealand.
Changes to this Agreement
Business trading name that will appear on customer statements
The name that will appear on your statement will be Ngāi Tahu Shop
Legal business name
Bright Sparks Southern Limited
Return and refund policy
Bright Sparks will deliver merchandise of an acceptable quality and durability. Defective merchandise returned to Bright Sparks within seven (7) days after delivery will be replaced or reimbursed to the purchaser.
Delivery times for goods and services
Bright Sparks will normally ship in stock items within twenty-four (24) hours after it receives a valid purchase order.
Your account will be charged in NZD
All prices listed on the Site are in New Zealand dollars and are inclusive of GST. All prices are correct when published. Please note that we reserve the right to alter prices at any time for any reason. If this should happen after you have ordered a Product, we will contact you prior to processing your order.
Purchasing from shop.ngaitahu.iwi.nz
Products displayed on the Site can be purchased using a secure online transaction facility or through pre-arranged purchase order. We currently accept the following credit cards;
Products will be dispatched once payment has been confirmed as received by us.
Delivery and Delivery Charges
At this time, we only deliver to New Zealand addresses. All New Zealand destinations are shipped freight free.
If you require international shipping please contact Ngāi Tahu Shop to make arrangements via the Contact Us page.
For all orders received on a working day before 12.00pm, the Products will be dispatched on the same day.
For orders received after 12.00pm will be dispatched on the next working day.
A signature (yours or of another person accepting the Products on your behalf) is required for all deliveries.
Custom Orders and Delivery
Customised Products are custom-made to order, so please allow 10-15 working days for your order to be made and dispatched. If your order also includes other non-custom Products, the whole order will be held until your customised Product has been completed, at which point the entire order will be sent in full.
If you are ordering Products which are clothing items, please choose your clothing item very carefully and make sure you check the sizes and measurement guide before submitting your order.
We have carefully selected all of our Products and hope you will be delighted with your purchase. Ngāi Tahu Shop will endeavor to check each Product before dispatch that it is fault-free. Please choose carefully as we do not exchange Products. Products that are faulty or have been damaged during freighting can be returned to Bright Sparks (on behalf of Ngai Tahu) within 7 days of receiving the Products. Returned Products must be returned at your own expense and must be returned in the original packaging in as-new condition. If the Product is faulty we will refund the cost of postage and replace the Product. Address for the return of Products:
Studio 2, 19 Southwark Street
+64 3 374 9274
While we endeavor to supply accurate information on this Site, errors and omissions may occur. Ngāi Tahu Shop does not accept any liability for any loss or damage which may directly or indirectly result from any advice, opinion, information, representation or omission whether negligent or otherwise, contained on this Site. You are solely responsible for the actions you take in reliance on the content on, or accessed through, this Site. To the extent permitted by New Zealand law, Ngāi Tahu Shop makes no warranties in relation to merchantability, fitness for purpose, freedom from computer virus, accuracy or availability of this Site.
Ngāi Tahu Shop (and its licensors or suppliers, as the case may be) owns all intellectual property rights in all the content contained in this Site (including text, graphics, logos and icons). You may not without our prior written permission adapt, reproduce, copy, distribute, store, display or create derivative works from any part of the Site.
If any provision of these terms and conditions becomes or is held to be invalid, unenforceable or illegal for any reason, that provision shall be deemed to be severed from the remaining terms and conditions which shall continue in full force and effect.
Privacy/Consumer Data Policy
If you place an order on this site, we will retain your email address for email marketing purposes. Bank account/credit card details go through a 3rd party – Payment Express, so no bank and card information is retained.
If you do receive emails from us, they will be through a commercial email marketing platform and have a subscription management function.
None of your personal information will be passed on to any other parties.