Delivery and Delivery Charges

At this time, we only deliver to New Zealand addresses. All New Zealand destinations are shipped freight free.

If you require international shipping please contact Ngāi Tahu Shop to make arrangements via the Contact Us page.

For all orders received on a working day before 12.00pm, the Products will be dispatched on the same day.

For orders received after 12.00pm will be dispatched on the next working day.


  • North Island – maximum 3 working days
  • South Island – overnight delivery
  • Internation freight is invoiced seperately on a case by case basis. Plaese contact the shop directly for an international freight quote

     A signature (yours or of another person accepting the Products on your behalf) is required for all deliveries.


    Custom Orders and Delivery

    Customised Products are custom-made to order, so please allow 10-15 working days for your order to be made and dispatched. If your order also includes other non-custom Products, the whole order will be held until your customised Product has been completed, at which point the entire order will be sent in full.